I feel that as a manager you need to be making the decision if your business will be outsourcing. IT can give you the necessary information you need to decide if you will outsource, but the final decision needs to be made by the manager.
When it comes to the question of whether to use best of breed or single-sourcing in terms of IT, I feel that the decision is clear. When using a best of breed approach, you are creating a great deal more work for managers. Managers have to keep up with multiple businesses that are responsible for your company's IT. Not only do managers have more work to do, but the different companies that perform various IT functions may not work together harmoniously. These issues show that a single sourcing approach is the safer option for a corporation.
I completely agree that outsourcing is 100% up to the manager. If outsourcing was some sort of community choice, there would be no central decision that everyone could base the company's bottom line off of. I agree that the decision to outsource should come from the upper level management, but also should be handled with care.
ReplyDelete