The first question asked talked about the balance between control and freedom and wondered if strategic control is the best option. I believe that while every manager should seek to have a good amount of control over the entity that they are involved with, no one person knows the right way to do everything. Personal freedom, in certain circumstances, goes into making the most viable business. Looking at Mrs. Field's Cookies, strategically controlling your operations is important to any business. The problem arises when you stop accepting that other people or businesses might know what they are talking about. As a manager, you must give people the freedom to do the job. They might just solve a problem better than you would of. It is key that as a manager, one find the balance between control and freedom that works best for their business.
Just as we need a balance between control and freedom, we also need a balance between centralization and decentralization. A successful company must be centralized in order to make strategic decisions. Everyone in an organization has to be on the same page and those decisions need to be made by the uppermost decision makers in a firm. In correlation with that though, a firm must be decentralized when it comes to things like global expansion. Different countries have different customs and ways of doing things. A CEO must known that they can not possibly be the foremost authority on knowing how to do everything and will need the help of others in making those decisions in circumstances which they do not understand.
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